This Privacy Policy describes how Vaishanav Surgical Co. (“Company”, “we”, “our”, or “us”) collects, uses, processes, stores and protects personal data when you visit www.surgifact.in and its subdomains (the “Website”).
We are committed to protecting your privacy and complying with applicable data protection laws including:
Digital Personal Data Protection Act, 2023 (India)
Information Technology Act, 2000 & SPDI Rules
GDPR (for visitors from the European Economic Area where applicable)
Google and major browser privacy requirements
By using this Website, you consent to the practices described in this Policy.
DEFINITIONS
Personal Data
Any information that identifies or can identify an individual directly or indirectly.
Processing
Any operation performed on personal data including collection, storage, use, transfer or deletion.
User / Visitor
Any person who accesses or interacts with the Website.
Cookies
Small data files stored on your device to improve user experience and enable website functionality.
SCOPE OF THIS POLICY
This Policy applies to:
Website visitors
Business enquiries
Customers and prospects
Newsletter subscribers
Marketing communication recipients
This Policy applies only to our Website and not to third-party websites linked from it.
CATEGORIES OF DATA WE COLLECT
3.1 Information You Provide Voluntarily
When you interact with our Website, we may collect:
Identity Data
Full name
Company name
Job title / designation
Contact Data
Email address
Phone number
Address / country
Communication Data
Enquiry messages
Quote requests
Feedback and survey responses
You may choose not to provide personal data; however, some services may become unavailable.
3.2 Automatically Collected Data
When you visit our Website, we automatically collect technical data such as:
IP address
Browser type and version
Device type
Operating system
Pages visited and navigation path
Time spent on pages
Referring URL
Approximate geographic location
This information helps us maintain security and improve performance.
3.3 Data from Cookies and Tracking Tools
We use cookies and similar technologies including:
Google Analytics
Browser local storage
Log files and web beacons
These tools collect aggregated, non-sensitive usage information.
PURPOSES OF PROCESSING
We process personal data for the following lawful purposes:
4.1 Website Operation & Security
Maintaining website functionality
Detecting fraud or cyber threats
Preventing misuse of services
4.2 Customer Communication
Responding to enquiries
Sending quotations or product details
Providing customer support
4.3 Business Operations
Internal record keeping
Business analytics and reporting
Improving products and services
4.4 Marketing Communications
With your consent, we may send:
Company updates
Product information
Promotional offers
You may opt-out anytime.
4.5 Legal & Regulatory Compliance
We may process data to:
Comply with legal obligations
Respond to lawful requests
Protect legal rights
LEGAL BASIS FOR PROCESSING (GDPR USERS)
Where GDPR applies, we rely on:
Consent
Legitimate interest
Contractual necessity
Legal obligation
You may withdraw consent at any time.
COOKIES POLICY (BROWSER COMPLIANCE)
Our Website uses cookies required by Google Chrome, Safari, Firefox and other browsers.
Types of Cookies
Essential Cookies
Required for site security and functionality.
Performance & Analytics Cookies
Used to analyse traffic and user behaviour.
Functional Cookies
Remember user preferences.
Advertising Cookies
Enable remarketing and ad performance measurement.
You can manage cookies through your browser settings.
Disabling cookies may affect site functionality.
DATA SHARING & THIRD PARTIES
We may share data with trusted partners including:
Website hosting providers
Cloud service providers
Analytics providers (Google Analytics)
Email communication platforms
IT and cybersecurity vendors
We never sell personal data.
Data may be disclosed if legally required.
INTERNATIONAL DATA TRANSFERS
Data may be processed on servers located in India or other jurisdictions where service providers operate.
We ensure adequate safeguards for international data transfers.
DATA RETENTION
We retain personal data only as long as necessary for:
Providing services
Legal and regulatory obligations
Business and security purposes
Data is securely deleted or anonymised when no longer required.
DATA SECURITY MEASURES
We implement strong security controls including:
SSL encryption
Firewall protection
Secure hosting infrastructure
Access control policies
Regular monitoring and updates
No method of transmission over the Internet is completely secure.
YOUR PRIVACY RIGHTS
You may have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Withdraw consent
Request data portability
Requests can be made via email.
CHILDREN’S PRIVACY
Our Website is not intended for children under 13 years.
We do not knowingly collect data from minors.
THIRD-PARTY LINKS
We are not responsible for privacy practices of external websites linked from our Website.
POLICY UPDATES
We may update this Privacy Policy periodically.
Updates will be posted on this page.
CONTACT & GRIEVANCE OFFICER
For privacy queries, data requests, or complaints:
Company: Vaishanav Surgical Co.
Email: vaishanavsurgical@gmail.com
Website: www.surgifact.in
We will respond in accordance with applicable laws.
Website Designing & Digital Management
This website has been conceptualized, designed, developed, and is digitally managed by Lead Sure Media Private Limited. Our role includes branding support, content structuring, website design and development, SEO implementation, and ongoing digital marketing and technical maintenance. While we strive to maintain high standards of website functionality, performance, and user experience, all product information, business details, pricing, policies, and content updates are provided, reviewed, and approved by the website owner.
Lead Sure Media Private Limited acts solely as a digital service provider and technical partner. We do not independently verify, control, or assume responsibility for the accuracy, legality, completeness, or reliability of any content, product information, data collection practices, or business claims displayed on this website. For any queries related to website development or digital services, you may contact Lead Sure Media Private Limited at info@leadssure.com
